FAQ

šŸ’³ Payment Method

Q: What payment methods do you accept?
We only accept PayNow at the moment.

Please make payment to:
UEN: 202339142H
Recipient: Coconut’s Furry Friends Pte. Ltd.

Kindly include your ORDER NO. in the payment reference.

After payment, please screenshot your payment details and WhatsApp it to:
šŸ“± +65 83141968 (Coconut’s Hut)

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āœ… How do I know my order is confirmed?

Your order will be confirmed once:
1. Payment has been received
2. Payment screenshot has been sent to our WhatsApp +65 83141968 (Coconut’s Hut)

We will acknowledge your order via WhatsApp once confirmed.

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🚚 Delivery Information
• Orders placed before 3PM → Same-day evening delivery
• For urgent orders, please contact our WhatsApp +65 83141968 (Coconut’s Hut) directly

šŸŽ Free delivery for orders above $60
šŸš› Orders below $60 → $5 delivery fee
šŸ  Self-collection is also available at S389688

🐰 Small Pet Boarding

Q: How can I enquire about small pet boarding?
Please contact our WhatsApp +65 83141968 (Coconut’s Hut) directly for boarding enquiries.

We will provide:
• More boarding details including photos and video.
• Available dates
• Pricing information

šŸ“± Kindly message us via WhatsApp for faster response.