FAQ
💳 Payment Method
Q: What payment methods do you accept?
We only accept PayNow at the moment.
Please make payment to:
UEN: 202339142H
Recipient: Coconut’s Furry Friends Pte. Ltd.
Kindly include your ORDER NO. in the payment reference.
After payment, please screenshot your payment details and WhatsApp it to:
📱 +65 83141968 (Coconut’s Hut)
⸻
✅ How do I know my order is confirmed?
Your order will be confirmed once:
1. Payment has been received
2. Payment screenshot has been sent to our WhatsApp +65 83141968 (Coconut’s Hut)
We will acknowledge your order via WhatsApp once confirmed.
⸻
🚚 Delivery Information
• Orders placed before 3PM → Same-day evening delivery
• For urgent orders, please contact our WhatsApp +65 83141968 (Coconut’s Hut) directly
🎁 Free delivery for orders above $60
🚛 Orders below $60 → $5 delivery fee
🏠 Self-collection is also available at S389688
🐰 Small Pet Boarding
Q: How can I enquire about small pet boarding?
Please contact our WhatsApp
+65 83141968 (Coconut’s Hut) directly for boarding enquiries.
We will provide:
• More boarding details including photos and video.
• Available dates
• Pricing information
📱 Kindly message us via WhatsApp for faster response.